Privacy Policy

Effective Date: 04/01/2025

Flowyte LLC ("Flowyte," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our services, including any integrations with RingCentral APIs.

Information We Collect

When you use our services, we collect limited information necessary to provide our call routing features, specifically:

  • Inbound phone numbers: Collected from incoming calls to route them appropriately within your organization.

We do not collect or store any call content, call recordings, user credentials, or personally identifiable information beyond the inbound number.

How We Use Your Information

We use the inbound phone numbers solely to:

  • Route incoming calls based on your configured rules.

We do not sell, rent, or share your information with third parties for marketing or any other purposes.

Data Retention

We retain collected inbound numbers only as long as necessary to provide our routing services. Data is automatically deleted or anonymized when no longer needed for operational purposes.

Security

We implement industry-standard security measures to protect the limited data we collect, including encryption in transit and strict access controls.

Third-Party Services

Our service integrates with RingCentral APIs. We adhere to RingCentral's security and privacy requirements to ensure your information is handled safely.

Your Rights

If you have any questions or would like to request deletion of data associated with your account, you can contact us at:

Flowyte LLC
Email: support@flowyte.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.