API Presence Sync for RTB Lead Optimization

Stop wasting valuable leads to queues where no agents are available. Provide your RTB platforms with real-time agent availability data to maximize conversion rates and ensure compliance. Our API integrates with your existing RTB systems to check live agent availability before routing calls.

Why RTB Presence Sync is a Game-Changer

Increase RTB Win Rates by 40%

Provide your RTB platforms with real-time agent availability data before they bid on expensive leads. Help your systems only bid when agents are available to answer, maximizing advertising ROI.

Ensure Compliance

Critical for regulated industries where licensed professionals must handle specific leads. Never route insurance leads to unlicensed agents again.

Real-Time Decisions

Make bidding decisions in under 100ms with instant availability checks. Perfect for high-velocity RTB environments.

Stop Wasting Leads to Empty Queues

The biggest problem: leads routing to queues where no agents are available. Our API prevents this waste by providing real-time agent availability data, helping clients achieve 24-45% reduction in wasted ad spend.

Geographic Intelligence

Our API integrates with your map-based routing to provide real-time data on which agents in specific regions are available, helping RTB platforms make informed bidding decisions on geo-targeted leads.

24/7 Automated Optimization

Provide your RTB platforms with continuous real-time agent availability data to help them automatically adjust bidding strategies, even outside business hours.

How RTB Presence Sync Works

Real-time bidding requires split-second decisions. The biggest problem is leads being wasted to queues where no agents are available. Our presence sync API integrates with your RTB platform to provide instant agent availability checks through your configured geo-routing rules, ensuring your systems only bid when agents can actually answer.

1
Lead Available
Insurance/Legal/Financial
2
Presence API
Check + Geo-Routing
<50ms
3
Validation
Queue + License
4
✓ High Bid
✗ Skip Bid
5
Win & Route
Immediate Response
Response Time
47ms avg
Uptime SLA
99.999%
Queries/Second
10,000+

Industry-Specific Applications

Insurance

Ensure state-licensed agents are available before bidding on high-value insurance leads.

  • Check agent licensing by state in real-time
  • Route auto, home, life leads to specialized agents
  • Comply with state insurance regulations
  • Reduce lead response time to under 60 seconds

Case Study: Major insurance carrier increased conversion rates by 61% using presence sync - no more leads wasted to unavailable agent queues

Legal Services

Match legal leads with attorneys licensed in the correct jurisdiction and practice area.

  • Verify bar admission by state before routing
  • Match practice areas (personal injury, family law, etc.)
  • Ensure immediate attorney availability for consultations
  • Track conversion by lead source and attorney

Result: Law firms see 85% contact rate within 5 minutes

RTB Lead Gen

Provide RTB platforms and lead generation systems with instant agent availability data to optimize campaigns across all verticals.

  • Sub-100ms API response for RTB deadlines
  • Help RTB platforms bid only when conversion probability is high
  • Enable dynamic bid pricing based on real-time agent availability data
  • Support for all major RTB platforms and DSPs

Typical Results: 40% higher win rate, 35% lower CPL - eliminate leads wasted to unavailable queues

Works with RingCentral RingEX Base License

No expensive call center licenses required! Flowyte Presence Sync works with your existing RingCentral RingEX base license, making it affordable for businesses of all sizes. Monitor queue presence, agent availability, and call routing without the need for advanced contact center features.

✓ No Extra Licenses

Works with RingEX Licenses

✓ Cost Effective

Save $100s per agent monthly

✓ Full Features

All presence sync capabilities included

Technical Specifications

Performance Metrics

  • Average Response Time:47ms
  • 99th Percentile Response:93ms
  • Queries Per Second:10,000+
  • Uptime SLA:99.999%

Integration Options

  • RESTful API with JSON responses
  • Webhook notifications for status changes
  • Direct DSP/SSP integrations available

Supported RTB Platforms & Presence Sync Integrations

• Google DV360• The Trade Desk• Amazon DSP• MediaMath• Adobe Advertising• AppNexus• DriveMP• Policy Chat• DataXu• Custom Integrations• LiveIntent• And many more...

Looking for presence sync API integration, presence API ping, or real-time agent availability with your RTB platform, DSP, or lead generation system? Our instant presence data API works with any platform that can make HTTP requests for live agent status checks.

Ready to Integrate Real-Time Agent Availability?

Join leading companies using Flowyte Presence Sync API to stop wasting leads to unavailable agent queues and maximize conversion rates

Questions or want a demo? Email sales@flowyte.com