RingCentral + Google Sheets Routing Rules
Import call routing rules from Google Sheets to RingCentral with automatic real-time sync. Add new customers, update territories, or modify rules in your spreadsheet - changes apply instantly without manual uploads.
- Automatic sync - no manual uploads ever
- New customers instantly create new rules
- Real-time updates when you edit your sheet
- Always up-to-date routing without manual work
5 min
Setup time
Everything You Need for RingCentral Routing Rules
Powerful features that make importing routing rules from Google Sheets to RingCentral simple, reliable, and secure.
- Instant updates
- No manual work
- Always synchronized
- Spreadsheet format
- Custom conditions
- Priority control
- Organize by type
- Multiple rule sets
- Clean separation
- Schedule rules
- Holiday routing
- Time conditions
- Skill-based routing
- Agent assignment
- Load balancing
- Geographic routing
- Territory rules
- Location-based
- Keep your setup
- Import existing rules
- Preserve structure
- Auto-create rules
- New customer handling
- Scalable routing
- OAuth 2.0
- Encrypted rules
- HIPAA compliant
Popular Use Cases for RingCentral + Google Sheets Routing
š Auto-Sync New Customers
Add new customers to your spreadsheet and watch routing rules automatically update in RingCentral. No manual work - your growing customer list always has proper routing.
š„ Skill-Based Assignment
Route calls to agents with specific skills or expertise using spreadsheet-based agent assignment rules.
šÆ Territory-Based Routing
Route calls by geographic area using area codes, ZIP codes, or custom territory definitions in your spreadsheet.
ā” Always Up-to-Date Routing
Your routing is never outdated. Change a customer's territory, update agent assignments, or modify priorities in your spreadsheet - changes apply instantly without manual uploads.
See How Easy It Is
Setup automatic rule syncing from Google Sheets in under 5 minutes. Your routing stays current as your business grows.
Quick Setup Process
Connect RingCentral
Authorize Flowyte to access your RingCentral account securely with OAuth 2.0
ā±ļø 30 seconds
Select Google Sheet
Choose an existing sheet or create a new one. We'll handle the rest
ā±ļø 1 minute
Configure Rule Format
Define how your spreadsheet columns map to routing conditions and destinations
ā±ļø 2 minutes
Auto-Sync Forever
Add new customers, update territories, modify rules - all changes sync automatically to RingCentral without manual work
ā±ļø Always
No credit card required ā¢ 14-day free trial
What Routing Rules Can You Import?
š Call Routing Rules
- ā¢ Caller ID based routing
- ā¢ Area code routing rules
- ā¢ DID number assignments
- ā¢ Customer priority routing
- ā¢ Overflow routing rules
š°ļø Time-Based Rules
- ā¢ Business hours routing
- ā¢ Holiday schedules
- ā¢ After-hours destinations
- ā¢ Weekend call handling
- ā¢ Time zone adjustments
šÆ Agent Assignment
- ā¢ Skill-based routing
- ā¢ Agent availability rules
- ā¢ Department assignments
- ā¢ Load balancing rules
- ā¢ Escalation paths
Enterprise-Grade Security & Compliance
Your RingCentral routing configuration is safe with bank-level security
OAuth 2.0 Authentication
Secure authorization without storing passwords. Your credentials stay with Google and RingCentral.
End-to-End Encryption
All routing rule data is encrypted in transit and at rest. Your routing configuration is always protected.
HIPAA Compliant
Meet healthcare compliance requirements. BAA available for healthcare organizations.
Data Retention Control
You control how routing rules are managed. Update or delete routing configurations anytime from your Google Sheets.
Compliance Certifications
SOC 2 Type II
Annual security audits
HIPAA
Healthcare compliant
GDPR
EU data protection
CCPA
California privacy rights
š Your Data, Your Control
- We never store your call recordings or customer data
- Routing rules flow securely from your Google Sheets to RingCentral
- Revoke access anytime from Google or RingCentral
- Full audit logs of all routing rule import activities
š¢ Enterprise Features
- Single Sign-On (SSO) support available
- Role-based access control (RBAC)
- 99.9% uptime SLA for enterprise plans
- Dedicated support and onboarding
Frequently Asked Questions
Everything you need to know about RingCentral routing rules import from Google Sheets
Still have questions?
Our team is here to help you get started with RingCentral routing rules import from Google Sheets
Start Importing Routing Rules from Google Sheets Today
Join hundreds of RingCentral users who never manually update routing rules again. Add customers to your spreadsheet - routing updates automatically.
Trusted by 500+ RingCentral customers
šAvailable on RingCentral App GalleryQuestions about Google Sheets Routing Rule Import?
Our team is ready to help you set up your RingCentral routing rule import